Privacy Policy

 

 

Effective Date: [Insert Date]

 

Metroplex Auto Hail Repair LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.metroplexhailrepair.net (the “Site”) and use our services.

 

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

 

 

 

1. Information We Collect

 

 

We may collect personal information that you voluntarily provide to us when you:

 

• Submit an appointment request

• Sign up for SMS/text message notifications

• Fill out a contact form

• Communicate with us via email, phone, or text

 

 

This information may include:

 

• Name

• Phone number

• Email address

• Vehicle details

• Preferred appointment times

• Any other information you choose to provide

 

 

 

 

2. Use of Information

 

 

We use the information we collect to:

 

• Schedule and manage repair appointments

• Communicate with you regarding your service request

• Send appointment reminders or service updates via text

• Respond to inquiries and provide customer support

• Improve our services and website functionality

• Send marketing communications (only if you’ve opted in)

 

 

 

 

3. SMS/Text Message Policy

 

 

By opting into our SMS/text notification service, you consent to receive text messages related to your appointments, services, and occasional promotions.

 

• Message frequency varies

• Message and data rates may apply

• You may opt out at any time by replying “STOP”

• We do not sell or share your phone number with third parties for marketing

 

 

 

 

4. Sharing Your Information

 

 

We do not sell, rent, or trade your personal information. We may share it only in the following situations:

 

• With service providers who assist in operating our business (e.g., SMS platforms)

• As required by law or to comply with a legal obligation

• To protect our rights or the rights of others

 

 

 

 

5. Data Security

 

 

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

 

 

6. Your Choices

 

 

You may:

 

• Opt out of text messages by replying “STOP”

• Request access to or correction of your information

• Ask us to delete your personal information (subject to legal obligations)

 

 

To make such requests, please contact us at info@mhailrepair.com.

 

 

 

7. Third-Party Links

 

 

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

 

 

 

8. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. We encourage you to review this page periodically.

 

 

 

9. Contact Us

 

 

If you have any questions or concerns about this Privacy Policy, please contact us:

 

Metroplex Auto Hail Repair LLC

3317 Enterprise Dr

Rowlett, Texas 75088

Email: info@mhailrepair.com

Website: https://www.metroplexhailrepair.net